Shipping Policy
Vanity Edit Interiors: Shipping Policy
At Vanity Edit Interiors, we believe you shouldn't have to wait months to transform your space. Our curated collections are readily available, allowing us to offer a fast and efficient delivery experience across South Africa.
1. Delivery Timelines
Once your order is placed and payment is confirmed, we begin the dispatch process immediately.
-
Standard Delivery: Your items will be delivered within 3 to 14 working days, depending on your location.
-
Order Tracking: You will receive email updates at every stage:
-
Order Confirmation: When your order is placed.
-
Dispatch Notice: When your item leaves our facility.
-
Delivery Scheduling: When our logistics partner is ready to bring the item to your door.
-
2. Estimated Timelines by Province
Delivery fees are calculated dynamically at checkout based on your specific delivery address and order size.
| Province | Estimated Shipping Timeline |
| Gauteng | 3 - 5 working days |
| Free State | 5 - 10 working days |
| Kwazulu-Natal | 5 - 10 working days |
| North-West | 5 - 10 working days |
| Western Cape | 7 - 14 working days |
| Eastern Cape | 7 - 14 working days |
| Limpopo | 7 - 14 working days |
| Mpumalanga | 7 - 14 working days |
| Northern Cape | 7 - 14 working days |
3. The Delivery Process
-
Scheduling: Our delivery team or courier partner will contact you to confirm a delivery day and time window that works for you.
-
Delivery Arrival: Your order will be delivered to the primary entrance of your specified address.
-
Assembly: Most of our products come pre-assembled. If an item requires minor assembly, this will be clearly stated on the product page.
4. Important Notes
-
Access: Please ensure that the delivery address is accessible for a delivery vehicle and that someone is available to receive and sign for the order.
-
Measurements: It is the customer's responsibility to ensure that the furniture ordered can fit through your doorways, hallways, or lifts.
-
Rescheduling: If you need to change your confirmed delivery date, please notify us at least 24 hours in advance to avoid a rescheduling fee.
Shipping Queries
Need an update on your order? Our support team is just an email away.
Email: info@vanityeditsinteriors.co.za